Hotel Serrano
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I chose this hotel due to its location near my conference venue. Little did I know that it is next to Calle Serrano, the poshest shopping street in Madrid, close to the Gucci, Tiffany's, Cartier etc. The hotel itself was quiet and lovely, the staff very polite. It is walking distance (about 600 m) from subway stations, and very close to the bus stops getting one either to the city centre (bus 74) or the Puerta Atocha train station (bus 19). Tickets can be bought from the driver. There are two supermarkets nearby, and a number of restaurants and cafes. All in all, a very good hotel in a very nice neighbourhood.
Krzysztof
ตุลาคม 2567
Lovely twin room with very nice bathroom. Nice to have a door separating the bedroom from the emergency exit light! Good WiFi. Refrigerator in room. Perfect location for the Madrid Marathon -- we lined up for the race literally in front of the hotel. Great location for eating, shopping, and sightseeing as well.
Wewanderwhenwecan
พฤษภาคม 2567
Location is excellent. Very close to lots of metro stations which makes travelling across the city very easy. Lots of options for breakfast and definitely worth the small amount extra. Room was spacious and bathroom was great.
Ethan
กันยายน 2567
Due to the Farmers protest, I was unable to get a taxi to the hotel and ended up walking (with luggage) for 50 minutes. I told Pedro the receptionist about my journey. He was very sympathetic, offered me a bottle of water and gave me a free room upgrade. He also helped my connecting my laptop to the internet. The hotel is lucky to have such an employee. The suite was amazing.
James
กุมภาพันธ์ 2567
The comfy bed and the spacious bathroom. Senor Alvaro at the reception was absolutely fabulous - very professional, very helpful, always smiling and extremely polite.
Ioana
ตุลาคม 2567
+rooms are clean and spacious +there is a refrigerator and a convenient place in room for work with laptop +excellent location, next to the stunning Retiro park, shops, supermarket +nice and friendly staff
Vlada
กันยายน 2567
The room was nicely decorated and quite spacious, providing ample space for relaxation. The bathroom was large and well-maintained, with all necessary amenities provided. The presence of a safe in the room was an added bonus, giving me peace of mind while traveling. The staff were friendly and helpful throughout my stay, always willing to assist with any queries or requests.
Adrian
สิงหาคม 2566
This was a small, almost boutique hotel in an upscale neighborhood. There were six floors with only seven rooms per floor. I requested a quiet room, and my room was very quiet. The hotel was exceedinglky clean and well kept. Wifi was free and robust enough for me. The room was a little small, but it was adequate for me as a single traveler. There was no teapot, tea, coffee or bottled water available in the room. There was a mini fridge with beverages for purchase. The reception staff were excellent, and they assisted me in very many details.
Robert
พฤษภาคม 2566
This is an unpretentious but solidly comfortable hotel just off Madrid’s main luxury shopping avenue and the tree-lined ‘paseos’ that run down past the Prado to the station. As such, it is especially convenient for shopping, dining, the park and the museums, perhaps slightly less so for the old city, the palace and the opera. There are several metro stations nearby. rates, breakfast included, are very reasonable for the location.
Nigel
กุมภาพันธ์ 2566
Superb location, friendly and helpful staff, quiet and clean room. Very good value for a four star hotel in a European capital city. Some very good restaurants nearby. We were running the half marathon and it was only a 2 minute walk to the start line - worth noting if a) you're planning to do the same and b) the start remains in the same place.
Michael
เมษายน 2566
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